Frequently Asked Quetions

Some of the few questions our customers and visitors to our website ask often.

What if I need to modify my order?

Please contact us as soon as posible if you want to change your shipping address..

Where can i find my tracking number

Your tracking number is emailed to you when your package ships. If not you can getyour tracking number by contacting us directly.

How long do orders take to ship typically?

Once processed, orders can take 2-7 business days for delivery.

Additional delays can occur due to:

  • Holiday Seasons
  • Postal Service Delays
  • Extreme Weather Conditions
  • Acts of Nature

*Rural areas may need to allow an addtional 1-3 business days for delivery.

What type of payment do you accept?

We only accept CashApp, PayPal, and Bitcoin, as these are safe payment method.
We provide you with instructions for Any of the above payment methods with your invoice.

We only ship orders once the Payment has been received and the order processed by us.

What happens after I pay?

Once the Payment is sent, it will auto-deposit to our account. It may take up to 48 hours for us to verify the payment and process your order. Once we verify your payment and process your order, we notify you by email and send you a tracking number, as the order is on it’s way to you.

Can I get same day delivery?

Same day delivery is 100% possible but yet it’s going to cause you extra cash

Please do contact us about same day delivery some we confirm with you before you place your order

Can I Cancel, Edit or Add my order?

If you want to edit or add to your order, you need to create a new order with us. You can cancel your old order from your account, just simply find the invoice # and click “cancel this order”. Once shipped, we are unable to make any adjustments to your items or your shipping address.

What is your return policy?

All products are final sale, there are no returns or exchanges.

Please Beware of Imitators

Please be aware of imitators, and be sure that you are aware of the following points:

  1. You should only ever order from this site – https://www.kushonline.us
  2. Our Customer Service email is: info@kushonline.us
  3. We will never take an order through email, phone, Facebook or other social media – only through this website.

Still have a question?

Please contact us for more information.

Get in touch